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Develop your skills, knowledge and confidence when managing patients with back pain.

Dr Oliver Thomson's popular course on language and communication when managing back pain in now ONLINE!

11 evidence-based lectures, plus reflective activities and downloadable learning material and research papers.

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Support and guidance for your practice with 1-2-1 online course and clinical mentorship package.


Enhance your patient care through better communication...

Practical, evidence based information on communication for all musculoskeletal clinicians and therapists

Patients with back pain who consult a musculoskeletal healthcare professional expect and desire a diagnosis and information for their problem.

However, the words we use to shape our responses and convey messages to patients in pain, have the potential to heal (facilitate recovery) or have the capacity to harm (delay or impede recovery).

Many of the terms utilised by musculoskeletal therapists are underpinned by biomechanical and biomedical assumptions regarding pain and disability. Evidence suggests that musculoskeletal therapists from a range of professional backgrounds find it challenging to adopt a biopsychosocial approach and situate their communication in this model when interacting with patients.

Your choice of words can create either positive or negative thoughts, feelings, emotions and behaviours. Words matter.
However, it can be tricky to walk the tightrope of balancing the patient‘s desires and expectations of receiving a pathoanatomical diagnosis for their pain, balanced with the current evidence-base, the biopsychosocial model and one’s professional expectations/indoctrination/identity.

This online course will:
  • Review the application of the biopsychosocial model to the management of back pain.
  • Review the practical application of theoretical and research literature on key psychological factors in relation to back pain (eg fear avoidance, self efficacy, pain beliefs), and how language can influence these.
  • Help you to appreciate the importance of language when talking with, treating and examining patients experiencing back pain.
  • Provide strategies to communicate spinal imaging (MRI) findings in a de-threatening and reassuring way.
  • Critically reflect on your language used in your clinical practice.
  • Introduce strategies to communicate helpful messages regarding low back pain which can contribute to enhanced patient engagement and recovery.


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Chiropractor (UK)


I completed this course as a CPD exercise for when practice returns to normal after COVID-19. ⁣

From the get go Dr Oliver had my attention with well referenced and modern literature and excellent ways to transfer it to clinical practice. ⁣

There's downloadable sources, such as articles & journal entries, which I'll be using to explain the literature to patients & colleagues. The quality is excellent with clear audio & a "presenter" type delivery of visuals. ⁣

By far my favourite part of the whole course was the infographic type content displayed in the slides which can be used as visual aids to dispel common myths & beliefs. There's one in particular, included in the downloads, which I've since printed & framed as it's so useful! ⁣

I can't wait to try the ideas & concepts I've learned when practice resumes. If you're in a clinical setting and talking to people this course is a golden nugget of knowledge! ⁣

Thanks Dr. O!

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